Please click below for the answers to our most commonly asked questions. If you can't find the information you need, call us free on 0800 694 5566 and one of our advisers will be happy to help.
How can I check my credit score?
To check your credit score, head to the website of one of the three credit reporting agencies. These are:
Here you’ll be able to run a credit report, which generates your credit score. You can check your credit score for free.
Will searching for a loan affect my credit score?
Searching for a loan should not lower your credit score, because all our lenders will do a soft search on your credit file. It is only when your loan completes then the lender will record a hard search on your credit file. However, making repayments on time should improve your credit score over time.
Can I apply for a loan with bad credit?
Yes, you can apply for a loan with bad credit or a CCJ. There are lenders who will work with you on a repayment package that covers both your existing debt and the amount of money you want to borrow.
How long does it take to get approved for a loan?
You will usually receive an instant decision from us on whether or not your application has been successful. It usually takes between one to two weeks for your application to be processed.
Can I pay off a loan early?
A loan can be paid off at any time, but many lenders charge an early repayment fee for doing so. The fee is based upon the interest that won’t be accrued by paying off the loan early. It is essential that you can afford your repayments for the full term from the outset.
Can I take a break from paying back my loan?
You can discuss taking a break from paying back your debt consolidation loan. This is known as a 'payment holiday', but it can change your financial situation and affect your credit rating. Discuss the terms and conditions of taking a payment break with your lender before agreeing to the loan.
How long are the repayment terms?
Our repayment terms are flexible and work around you. Choose a period that suits your financial situation best, from one to 30 years, to make sure you're comfortable with the repayments.
What are the interest rates?
The interest rates may vary, on your individual situation and financial history. Our homeowner interest rates start at 2.9%.
Are there any loan fees?
We do not charge fees on unsecured loans. As a broker, we may charge a broker fee of up to 12.5% on a secured loan. Because we’re not a bank, we receive commission from the lender once the loan has been completed.