When you choose Norton Finance as your finance provider, you join a team that will support you and treat you fairly – while delivering unrivalled customer service. We want to know if you’ve had a poor experience with us, so we can ensure it doesn’t happen again.
That’s why we have a robust complaints procedure. Here we’ll talk you through how it works – from how to log a complaint, to how quickly we can rectify the issue, and where you can escalate it if you’re still unsatisfied with the outcome.
