Monique oversees Projects & Specialist Loans, combining an extensive background in loan and customer service, and a passion for keeping us at the cutting edge of customer service, using new and exciting technologies. It means she’s overseeing some of our most forward-thinking technical developments, albeit with customers in mind.
Monique joined Norton Finance in 2001, and made an immediate impact thanks to her background in underwriting. Using her knowledge of the loan market, Monique helped the team develop long-lasting relationships with our extensive panel of lenders. As well as serving with us during the more challenging financial times of the last decade, Monique has contributed to the company’s significant growth. In turn, this has allowed us to help even more people improve their financial situation.