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More than any bank

Mel Whiting

Head of
Mortgages

About Mel

Mel is one of Norton Finance’s longest-serving employees. Having started with the company straight out of school, she has gained an inside-out knowledge of the mortgages and loans industry, using her experience to influence many of the company’s decisions in both a strategic and operational sense.

Mel Whiting has worked for Norton Finance for more than 30 years. After leaving school, Mel joined as an underwriter and made an immediate impact in forming long-lasting relationships with our lenders. Mel specialises in working with affinity partners across Commercial Loans, Bridging Loans and Equity Release. One of our biggest challenges is in designing loan products that suit the increasingly diverse needs of our customer base, and as Head of the Mortgage Department, it’s Mel’s job to ensure a fair and transparent process for lenders and customers alike.

Expertise

Mel’s expertise and experience in the increasingly complex world of mortgages was a crucial asset to the business during tougher economic times. Mel’s ability to adapt our offering to suit different customer needs was incredibly valuable during the recessions of the 1990s and 2000s. Mel joined Norton Home Loans to ensure the road out of the first crisis was as smooth as possible for our customers. During the global financial crisis of the mid-2000s, Mel transferred from Home Loans to Mortgages to guide her team through another difficult financial landscape.

Mel took a Leadership and Management course with Dale Carnegie in order to apply her experience and expertise more formally when it came to team relations, and has helped to give our customers the best service possible.

Accreditations/Education

Leadership Training for Managers – Dale Carnegie

Published work

See below for Mel’s latest articles and thought leadership pieces.

Second home, second mortgage? The facts

If you’re thinking of investing in a second home, it’s important to understand everything that goes with getting a second mortgage, including eligibility and affordability.

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Borrowing more on your mortgage

Remortgaging your property to borrow more money can be a way of financing large payments, such as home improvements. This is called additional mortgage borrowing.

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A guide to mortgages for self-employed workers

Getting a mortgage when you are self-employed can be slightly trickier but it’s not impossible. You should be able to get one - this guide explains how.

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