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Corporate Social Responsibility

We’re committed to doing right by our colleagues, customers and communities. At Norton Finance, we help make a difference to people’s lives by offering a service that’s suited to their unique needs – and going above and beyond to support local causes close to our hearts.

Our Ethical Policy

Norton Finance is committed to treating customers fairly and providing the highest standard of service. The interest of our customers is paramount to us and to achieve this, we put the principle of fairness at the heart of our culture.

For example, if we find you a more appropriate finance option while we’re processing your application, we’ll let you know.

Norton Finance is a proud member of both the AFB (Association of Finance Brokers) and the AMI (Association of Mortgage Intermediaries). We’re committed to following their rules and regulations[1] to ensure our customers are treated fairly and are given all the protection they’re entitled to.

We’re also clear about the fees we charge before any agreement is signed, and provide a clear complaints procedure.

Our Charity Work

Over the years, Norton Finance has been proud to take part in raising money for charities and causes through a wide variety of events including book sales, charity hiking challenges and Dress Down Days.

Over the years we’ve raised money for:


Norton Finance and the Local Community

At Norton Finance, community matters. We’re proud to be able to make a difference to our local communities through fundraising work and at local events.

In 2012 we invested in the VIP facilities at Rotherham United’s football ground, the New York Stadium, in order to reward employees with an incentive and as a way to say thanks for all the hard work - and in recognition of the importance and impact that football has on our whole community.


[1] https://www.a-m-i.org.uk/what-we-do/our-objectives-priorities/

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“Efficient, speedy, informative, polite all due to your wonderful staff. They are a credit to you.”

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